Privacy Policy

We may collect the following categories of information:

We use the information we collect to:

• Process and fulfill testing service requests, kit orders, and contract research inquiries
• Communicate with you about your orders, results, and service status
• Respond to questions, inquiries, and support requests
• Send scientific updates, product announcements, and relevant industry information (with your consent where required)
• Evaluate employment applications
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our Terms and Conditions
• Protect the security and integrity of our systems and data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

If you are located in the European Economic Area or United Kingdom, our legal basis for collecting and using personal information depends on the context:

• Contract performance, processing necessary to fulfill a service agreement or respond to a service request
• Legitimate interests, operating and improving our business, communicating with customers, and maintaining security
• Legal obligation, compliance with applicable laws and regulations
• Consent, where you have given explicit consent, such as for marketing communications

We may share your information with:

• Service providers, third-party vendors who assist with website hosting, email delivery, analytics, and payment processing, under confidentiality obligations
• In Chemico™, our wholly owned subsidiary, for order fulfillment and kit distribution
• Legal authorities, when required by law, subpoena, court order, or to protect the rights and safety of Lebrun Labs or others
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

We do not disclose customer-submitted sample data, formulation details, or proprietary test information to any third party without your prior written consent.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements. Testing records and associated data are retained in accordance with applicable scientific and regulatory recordkeeping standards. When information is no longer needed, we securely delete or anonymize it.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You may configure your browser to refuse cookies or alert you when cookies are being sent. Note that some features of this site may not function properly if cookies are disabled. We do not use cookies to track you across third-party websites for advertising purposes.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use caution when transmitting sensitive information online.

Depending on your location, you may have the following rights with respect to your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority (EEA/UK users)

To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law.

Our website and services are intended for professional and business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

This website may contain links to third-party websites, including scientific databases, regulatory agencies, and partner organizations. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date. Your continued use of this website after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: